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firefox crashing on start up, safe mode too

  • 2 replies
  • 1 has this problem
  • 6 views
  • Last reply by FredMcD

vijay55kolla
vijay55kolla
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crash ID: bp-0496fad1-9b62-4f16-b904-b19090210201

crash ID: bp-0496fad1-9b62-4f16-b904-b19090210201

All Replies (2)

FredMcD
FredMcD
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Product Firefox Release Channel esr Version 78.5.0esr Build ID 20201110001500 (2020-11-10) Buildhub data OS Windows 10 OS Version 10.0.17763

bp-0496fad1-9b62-4f16-b904-b19090210201 Signature: humsocks.dll | ExpandEnvironmentStringsA

Uptime 3 seconds

Crash Reason EXCEPTION_ACCESS_VIOLATION_WRITE

InProcessClient64.dll = part of Sentinel Agent and developed by SentinelOne, Inc

HumSOCKS.dll = Open Text SOCKS Client = Open Text Corporation

AppMonitorDll.dll = EndPoint

FredMcD
FredMcD
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Update all software.