Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

iCloud & Apple TV+ not loading

  • 1 reply
  • 1 has this problem
  • Last reply by headgaar

more options

I'm running the latest version of Firefox (85.0 64bit) on Windows 10.

Perhaps I could get help here.

I can't login in either or

Screenshots of the problem are attached here. In both websites I see the circle as it is trying to load (on icloud, eventually, get an error "iCloud encountered an error while trying to connect to the server"). I've tried to use these websites with Chrome and Edge and it works normally.

Solutions I've tried but did not work: - cleaned cache and history; - turned off firefox protections against monitoring; - turned off uBlock Origin (it's the only plugin installed besides DuckDuckGo) - tried in private window, does not work as well

Is this a known bug or/and is there any solution? I can try anything you will suggest to me, I really need to open these websites and I do not want to use any other browser besides Firefox.

Attached screenshots

All Replies (1)

more options

Ok, so I temporarly solved the problem: 1. Go to about:config 2. Set the value of the "privacy.resistFingerprinting" to false.

So, by disabling fingerprinting resistance, the websites start to work normally.

Is there another solution?

If not, is there a way to only disable fingerprinting resistance to these websites?


Ask a question

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.