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lost text formatting in incoming mail messages

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I got the latest version of thunderbird, italian version 78.6.1, and when i receive an email the text has lost its formatting, e.g. highlighted text, coloured text.... therefore if i get a reply, quoting my message, and the answer is written aside my text, but in red, i can't distinguish. Sorry for my poor english, i hope to receive help to solve this problem asap thank you so much Filippo

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