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Firefox keeps crashing

  • 10 replies
  • 1 has this problem
  • 50 views
  • Last reply by TyDraniu

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Firefox crashing frequently and unexpectedly. I can't discern any pattern to when it happens. I don't know what's triggering it.

I've tried refreshing it, reinstalling it, running under a newly created profile, running under safe mode. The crashing continues despite all of these things.

All Replies (10)

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Helpful?

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My company's IT support will likely tell me I shouldn't use Firefox. I've been a loyal Firefox user since it was called Phoenix. It would really pain me to have to switch to Chrome or Edge.

Modified by david.brinovec

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I do seem to be able to consistently trigger a crash by playing a YouTube video and then either closing the tab or hitting back.

Helpful?

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I think I'm seeing a bit of a pattern. If I close a tab after Firefox after that tab has been open for at least a little while. Maybe a minute or two. Firefox will consistently crash. YouTube may have nothing to do with it.

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Do you use the Sentinel Agent in the company? Check if you have anything in C:\Program Files\SentinelOne\

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My company does have SentinelOne installed on all of our machines. I see it in the system tray. Version 4.6.2.144, which is apparently the latest version they've pushed out.

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My company does have SentinelOne deployed on all of our machines. I see it in the system tray now. Version 4.6.2.144.

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Yes to the question about S1. I tried to post a reply here, but it's telling me a moderator needs to approve it. I'll hold off on posting anything more.

Modified by david.brinovec

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Is SentinelOne known to kill Firefox?

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Apparently no.

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