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Thinderbird emails 'disappear'

  • 5 replies
  • 1 has this problem
  • 17 views
  • Last reply by christ1

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I reinstalled Thunderbird on the same machine, using same exchange server with owl. All exactly as before. Only now, when I open Thunderbird, all messages appear briefly in my Inbox, then disappear. I cn see them gain if I filter then unfilter - until new message arrives, when everythnig but the new message promptly disappears again. Help! This is driving me nuts. To the point of going back to MS!

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When your problem is fixed, can you mark the topic as 'Solved' please? Thank you.

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This appears to be an Owl problem introduced with v0.7.7.2. By now v0.7.7.4 is out. You may want to give it a try, and restart Thunderbird after updating the add-on.

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Thanks for the tip christ1, but I installed the latest version of Owl too.

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kirsten5 said

Thanks for the tip christ1, but I installed the latest version of Owl too.

Actually, really, thanks for the tip I found this other post,

Matt said

This is the advice I have received from the OWL people. This was a known problem that appeared in the last few days. There is already an update available that fixes it for most people. Can you please install Owl version 0.7.7.4, restart Thunderbird (a restart is necessary for Owl), and see whether the problem persists? If the problem continues, please try to create a new Thunderbird profile, install Owl, and try to set up the account there. If it still doesn't work, please write to owl.support@beonex.com with a copy of your error console (Thunderbird menu | Tools | Developer | Error Console, and copy the entire contents as text), please. I updated owl again (now 0.7.7.5), which fixed it.

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Actually Christ1, this worked in combination with another post. I was already on 0.7.7.4- I updated owl again (now 0.7.7.5), which fixed it.

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When your problem is fixed, can you mark the topic as 'Solved' please? Thank you.

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