Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

My location

  • 2 replies
  • 1 has this problem
  • 1 view
  • Last reply by jscher2000

more options

My location is Rockford, Ill. Until a few days ago, I had no problem with websites accessing my correct location. Now, I have some sites that show my location as Sacramento, Ca. !!! I'm planning some travel this summer(hopefully), so this can be a problem. I have tried clearing the cache and a few other suggestions, to no avail. Anyone have an idea what to do about this? Thanks, Mike P.

All Replies (2)

more options

What do these websites say about your location?

http://whatismyipaddress.com/ Under the map, look for Location Not Accurate?

http://browserleaks.com/geo

https://whatismyipaddress.com/geolocation

https://html5demos.com/geo/

https://www.iplocation.net/find-ip-address

How to set your location manually in Firefox(Windows) https://support.mozilla.org/en-US/questions/1197142#answer-1115502

Helpful?

more options

Hi Mike, websites generally guess your location using the IP address assigned by your service provider. Typically that is within 25-50 miles, so yours is a little bit off. Are you connecting through a VPN or similar service that might be changing your IP address to one registered in Sacramento?

Helpful?

Ask a question

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.