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  • 1 reply
  • 1 has this problem
  • Last reply by FredMcD

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Why is my Grammarly not working on Mac? I noticed it wasnt working on the Canvas website and then I uninstalled and reinstalled the grammarly extension and it is still not working. When I click on the toolbar on the green g I get a blank white box. Help!

  "application": {
    "name": "Firefox",
    "osVersion": "Darwin 20.2.0 Darwin Kernel Version 20.2.0: Wed Dec  2 20:39:59 PST 2020; root:xnu-7195.60.75~1/RELEASE_X86_64",
    "version": "84.0.1",
    "buildID": "20201221152838",
    "distributionID": "",
    "userAgent": "Mozilla/5.0 (Macintosh; Intel Mac OS X 10.16; rv:84.0) Gecko/20100101 Firefox/84.0",
    "safeMode": false,
    "updateChannel": "release",
    "supportURL": "",
    "rosetta": false,
    "numTotalWindows": 1,
    "numFissionWindows": 0,
    "numRemoteWindows": 1,
    "fissionAutoStart": false,
    "fissionDecisionStatus": "disabledByDefault",
    "remoteAutoStart": true,
    "policiesStatus": 0,
    "keyLocationServiceGoogleFound": true,
    "keySafebrowsingGoogleFound": true,
    "keyMozillaFound": true

If you need more data info let me know.

      "name": "Grammarly for Firefox",
      "type": "extension",
      "version": "8.868.0",
      "isActive": true,
      "id": "87677a2c52b84ad3a151a4a72f5bd3c4@jetpack"

Attached screenshots

Modified by cor-el

All Replies (1)

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You should contact their support.


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