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Lost 2FA

  • 1 reply
  • 1 has this problem
  • 4 views
  • Last reply by cor-el

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Hello, Unfortunatly I have lost my 2FA app. Now I can't login to my Firefox using my e-mail. Is possible to delete account and register again?

Thanks, Antonio.

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No, that is not possible when you are locked out of an account due to 2FA issues. You will have to create a new account using a different email address.

Make sure to keep a backup copy of the 2FA recovery codes in a safe place.

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