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Could not log into bank account in Firefox browser, until after I had to switch to another browser to login??

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  • 2 have this problem
  • 5 views
  • Last reply by FredMcD

zlloyd2
zlloyd2
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I was not able to check my bank account in Firefox browser because, there are two pages to login through, one is for username, the second for password, but after entering password, and clicking submit, it does not load the page, it just sits there doing nothing at all.... I then tried it in Chrome browser, but it did the same thing, so I thought maybe the site was having problems, but a quick Google search for isitdownnow showed that the site was up and running fine. Next, I tried it in Safari browser, and it worked. After that I opened Firefox again, and tried again, but it worked this time. Can anyone explain this to me?? Thanks in advance!!

I was not able to check my bank account in '''Firefox''' browser because, there are two pages to login through, one is for username, the second for password, but after entering password, and clicking submit, it does not load the page, it just sits there doing nothing at all.... I then tried it in '''Chrome''' browser, but it did the same thing, so I thought maybe the site was having problems, but a quick '''Google''' search for isitdownnow showed that the site was up and running fine. Next, I tried it in''' Safari''' browser, and it worked. After that I opened '''Firefox''' again, and tried again, but it worked this time. Can anyone explain this to me?? '''Thanks in advance!!'''

All Replies (1)

FredMcD
FredMcD
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Many site issues can be caused by corrupt cookies or cache.

Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.

If there is still a problem, Start Firefox in Safe Mode {web link} by holding down the <Shift> (Mac=Options) key, and then starting Firefox.

A small dialog should appear. Click Start In Safe Mode (not Refresh). Did this help?

While you are in safe mode;

Try disabling graphics hardware acceleration in Firefox. Since this feature was added to Firefox it has gradually improved but there are still a few glitches.

How to disable Hardware Acceleration {web link}