Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox crashes when tab is moved to other screen

  • 2 replies
  • 1 has this problem
  • 8 views
  • Last reply by cor-el

more options

I've tried disabling all plugins and it does not seem to make a difference. Ive made sure my video driver is up to date. I've tested in internet explorer and google chrome and those do not have the same issue. I currently have Mozilla Firefox 84.0.1 x64 installed on a windows 10 pc. I do not have flash player installed if that makes any difference. It does not matter what kind of tab is moved from one screen to the other i.e. it can be video or not - still crashes firefox. There is no crash report, firefox just seems to freeze infinitely and the only way to close it is through taskmanager.

I've tried disabling all plugins and it does not seem to make a difference. Ive made sure my video driver is up to date. I've tested in internet explorer and google chrome and those do not have the same issue. I currently have Mozilla Firefox 84.0.1 x64 installed on a windows 10 pc. I do not have flash player installed if that makes any difference. It does not matter what kind of tab is moved from one screen to the other i.e. it can be video or not - still crashes firefox. There is no crash report, firefox just seems to freeze infinitely and the only way to close it is through taskmanager.

All Replies (2)

more options

In the address bar, type about:crashes<enter>. Note: If any reports do not have BP- in front of the numbers/letters, click it to submit them.

The crash report is several pages of data. We need the report numbers to see the whole report.

Using your mouse, mark the most recent 7 - 10 Submitted crash reports, and copy them. Now go to the reply box and paste them in.

Please, Do not post a screenshot ! !

aboutcrashesFx57

For more help on crash reports, see; https://support.mozilla.org/en-US/kb/firefox-crashes-asking-support

more options

Did you try to disable hardware acceleration in Firefox ?

You can try to disable hardware acceleration in Firefox.

Close and restart Firefox after modifying the setting for changes to take effect.