Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox emails

  • 9 replies
  • 1 has this problem
  • 40 views
  • Last reply by lee37

more options

I'd like to stop receiving advertising emails from firefox. Firefox emails have been loading up in my spam folder since I didn't sign up for firefox sync. It began one day when I noticed an important looking warning informing me I needed to finish sigining up for sync. I had no cluse from the warning who was sending it. Spent some time with possible vendors and we realized it was mozilla. I turned it off/deleted/signed out/. I neve signed into mozilla sync to begin with. Now, mozilla is send me emails telling me to finish something I have yet to begin because I don't want it, which is sync. Now what I don't want are mozilla emails. This forum is the only way I can see to try and get word to mozilla. Oh, there's one other thing I might need some help with. Does anyone know if my bookmarks in mozilla firefox will transfer easily to say Google Chrome?

Chosen solution

The questions is about how to stop or unsubscribe these emails. Thanks for responding with your answer which is helpful. I'll mark it as solved.

Read this answer in context 👍 0

All Replies (9)

more options

Look at the bottom of the messages. There should be an unsubscribe link.

Helpful?

more options

Thank you for your response. There is no unsubscribe option. As far as I can determine there is no way anyone can contact Mozilla for anything.

Helpful?

more options

Let me know the next time you get such a message.

Helpful?

more options

This is the email. It's from firefox.com instead being from mozilla.org.

Helpful?

more options

Last reply by lee37 1 hour ago

Sorry, current forum security sometimes delays the posting of messages. And in turn, we are not notified of those posts.

Helpful?

more options

If you are talking about sync, sync is an option. Shut down sync from here.

Type about:accounts<enter> in the address bar.

[v57+] https://accounts.firefox.com/settings

https://accounts.firefox.com/signin

https://accounts.firefox.com/settings

Helpful?

more options

Chosen Solution

The questions is about how to stop or unsubscribe these emails. Thanks for responding with your answer which is helpful. I'll mark it as solved.

Helpful?

more options

Try this link:

(you may have to be patient to get an email)

Helpful?

more options

Thank you cor-el for your response. I took a look at that link and I think I'm going to pass. It's just more proof to me that its time to leave firefox and go to Google Chrome. Firefox doesn't want to provide customer service. Firefox admin hides from customers. Firefox admin makes it hard to find things like this link you provide. When you do find this link there are hurdles in the way. Thanks again for the eye-openning link, which I didn't open.

Helpful?

Ask a question

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.