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Crash ID: bp-c0c0c0b2-c36b-47fa-a641-4aba10201220

  • 2 replies
  • 1 has this problem
  • 32 views
  • Last reply by FredMcD

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Crash ID: bp-c0c0c0b2-c36b-47fa-a641-4aba10201220

Cannot get Firefox to run anymore. Tried clean safemode, refresh, reinstall. Nothing works.

Thanks.

Chosen solution

Nothing much in the bug report.

Is there a reason you have not updated the browser? 84

Start your Computer in safe mode with network support. Then start Firefox. Try Secure websites. Is the problem still there?

http://encyclopedia2.thefreedictionary.com/Linux+Safe+Mode Starting Any Computer In Safe Mode; Free Online Encyclopedia

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All Replies (2)

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Product Firefox Release Channel release Version 82.0.3 Build ID 20201108180448 (2020-11-08) Buildhub data OS Windows 10 OS Version 10.0.19042

bp-c0c0c0b2-c36b-47fa-a641-4aba10201220 Signature: encoding_rs::utf_8::Utf8Decoder::decode_to_utf16_raw

Uptime 7 seconds

Crash Reason EXCEPTION_ILLEGAL_INSTRUCTION

This is for Sumo's Related Bugs 1664418 NEW --- Crash in [@ encoding_rs::utf_8::Utf8Decoder::decode_to_utf16_raw]

1509507 RESOLVED FIXED Crash in encoding_rs::utf_8::Utf8Decoder::decode_to_utf16_raw

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Chosen Solution

Nothing much in the bug report.

Is there a reason you have not updated the browser? 84

Start your Computer in safe mode with network support. Then start Firefox. Try Secure websites. Is the problem still there?

http://encyclopedia2.thefreedictionary.com/Linux+Safe+Mode Starting Any Computer In Safe Mode; Free Online Encyclopedia

Modified by FredMcD