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My account has been locked, because the verification mail was returned

  • 2 replies
  • 1 has this problem
  • 4 views
  • Last reply by Paul

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Hello!

I am trying to setup my new phone and one of the first thing is to have Firefox Lockwise ready to access paswords.

The problems came when I logged in. I introduced my mail and password without problems and Lockwise said that sent a verification mail that never arrived. After some attempts Lockwise said that my account was locked because the confirmation mail was returned.

I can ensure that mail address is ok. Probably yesterday Google experiences some virus attack and the email service was unavailable.

Having said that, could you please unlock my account?? I really need it.

Thank you for your work!

Hello! I am trying to setup my new phone and one of the first thing is to have Firefox Lockwise ready to access paswords. The problems came when I logged in. I introduced my mail and password without problems and Lockwise said that sent a verification mail that never arrived. After some attempts Lockwise said that my account was locked because the confirmation mail was returned. I can ensure that mail address is ok. Probably yesterday Google experiences some virus attack and the email service was unavailable. Having said that, could you please unlock my account?? I really need it. Thank you for your work!

All Replies (2)

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Account unlocked!

Thanks!

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No problem, glad we could help.