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More firefox tab crashes (and more BSOD instances as well)

  • 5 replies
  • 1 has this problem
  • 224 views
  • Last reply by Hikki

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Recently started having tab crashes again after fixing similar crashes about a month and a half ago. I mostly started noticing them after an Avast and Windows 10 update I did on the same day. I've had some blue screens as well since then. Most of the problems seem to occur at least once daily.

Firefox Crash Reports: bp-ed498fdb-fd9f-435f-a79c-0d4f30201214 bp-b0a3ae32-6fe1-41d7-8f38-31de90201212

So far I've tried: - Making sure my Nvidia drivers, OS, and Antivirus were up to date - Running a system file check which did find some corrupted files but claims to have repaired them.

Recently started having tab crashes again after fixing similar crashes about a month and a half ago. I mostly started noticing them after an Avast and Windows 10 update I did on the same day. I've had some blue screens as well since then. Most of the problems seem to occur at least once daily. Firefox Crash Reports: bp-ed498fdb-fd9f-435f-a79c-0d4f30201214 bp-b0a3ae32-6fe1-41d7-8f38-31de90201212 So far I've tried: - Making sure my Nvidia drivers, OS, and Antivirus were up to date - Running a system file check which did find some corrupted files but claims to have repaired them.

Chosen solution

You need to contact a repair service. Is your system still under warranty?

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bp-ed498fdb-fd9f-435f-a79c-0d4f30201214 Signature: Gecko_ReleaseAtom

Crash Reason EXCEPTION_ACCESS_VIOLATION_READ

This is for Sumo's Related Bugs 1664037 NEW --- Crash in [@ Gecko_ReleaseAtom] ++++++++++++++++++++++++++++++++++++++++++ bp-b0a3ae32-6fe1-41d7-8f38-31de90201212 Signature: je_free | js::gc::BackgroundFreeTask::run

Crash Reason EXCEPTION_ACCESS_VIOLATION_READ

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https://support.mozilla.org/en-US/kb/firefox-slow-how-make-it-faster

https://support.mozilla.org/en-US/kb/firefox-uses-too-many-cpu-resources-how-fix

https://support.mozilla.org/en-US/kb/firefox-uses-too-much-memory-ram

https://support.mozilla.org/en-US/kb/firefox-hangs-or-not-responding

https://support.mozilla.org/en-US/kb/firefox-takes-long-time-start-up

https://support.mozilla.org/en-US/kb/quick-fixes-if-your-firefox-slows-down


MemTest LAST UPDATED : 12/04/2020 Could you please run a tool from http://memtest.org/ in order to check the integrity of your RAM?

You will need a thumb or disk drive to install it on.


Do you let Windows handle the page file or did you set a fixed size ? If you use a fixed size for the page file then try the former and let Windows handle the page file.

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According to windows the current paging file size for all drives is 1024 MB and it's set to automatic.

I ran the windows memory diagnostic because I don't have a spare drive laying around.

"The Windows Memory Diagnostic tested the computer's memory and detected hardware errors. To identify and repair these problems, contact the computer manufacturer" with the following results:

LaunchType Manual CompletionType Fail MemorySize 16305 TestType 10 TestDuration 1590 TestCount 12 NumPagesTested 4111603 NumPagesUnTested 1834 NumBadPages 1 T1NumBadPages 1 T2NumBadPages 1 T3NumBadPages 0 T4NumBadPages 1 T5NumBadPages 1 T6NumBadPages 1 T7NumBadPages 1 T8NumBadPages 1 T9NumBadPages 1 T10NumBadPages 0 T11NumBadPages 1 T12NumBadPages 1 T13NumBadPages 0 T14NumBadPages 0 T15NumBadPages 0 T16NumBadPages 0

Does like look like a potential case of bad RAM?

Modified by Hikki

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Chosen Solution

You need to contact a repair service. Is your system still under warranty?

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It's a custom build so that would depend on the part. If it even is really a hardware problem.