Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Incoming server already exists - unable to send mail

  • No replies
  • 2 have this problem
  • 5 views
patthepiper
patthepiper
more options

Thunderbird will receive mail but I cannot send mail. When I try to write a new message the "To" address is coloured red and the Send Icon is greyed-out. When I try to manually set up TB I get the message "Incoming server already exists" and I can get no further. I can send and receive webmail with my server (British Telecom). Copying the BT password into TB doesn't solve the problem. Help, please!

Thunderbird will receive mail but I cannot send mail. When I try to write a new message the "To" address is coloured red and the Send Icon is greyed-out. When I try to manually set up TB I get the message "Incoming server already exists" and I can get no further. I can send and receive webmail with my server (British Telecom). Copying the BT password into TB doesn't solve the problem. Help, please!