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Thunderbird

  • 4 replies
  • 2 have this problem
  • 30 views
  • Last reply by jmhardouin

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Hello, From Nov. 29th, I am unable to download or to send my mails. I have to go onto my providers web sites (I have 2 of them, French). Could it be due to an update of Thunderbird (update is automated)? Thanks in advance for an easy answer.

Chosen solution

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If you are using ESET/NOD32 security/AV then probability is high that ESET is causing your problems. According to ESET forums, you should temporarily disable SSL on ESET until they solve the problem per https://support.eset.com/en/kb3126-disable-ssl-filtering-in-eset-windows-products.

You might also inform ESET that they have broken your system. The problem is being reported by hundreds of users https://forum.eset.com/topic/26517-problems-with-thunderbird-and-imaps/ https://forum.eset.com/discover/

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The issue has been solved thanks to an indication I did not see before posting my question : it was just an issue caused by my ESET software after an update.

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Hello. COuld you gove some details. My thunderbird since MOnday do not dowload any messages at all computer. I laso have ESET. What can be the issue Sergey

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Chosen Solution

details...

If you are using ESET/NOD32 security/AV then probability is high that ESET is causing your problems. According to ESET forums, you should temporarily disable SSL on ESET until they solve the problem per https://support.eset.com/en/kb3126-disable-ssl-filtering-in-eset-windows-products.

You might also inform ESET that they have broken your system. The problem is being reported by hundreds of users https://forum.eset.com/topic/26517-problems-with-thunderbird-and-imaps/ https://forum.eset.com/discover/

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Thanks Wayne! Great indication!

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