Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Thunderbird NOT DOWNLOADING from Email Server

  • 3 replies
  • 1 has this problem
  • Last reply by TyDraniu

more options

Dear Mozilla Volunteers --

I have been using Thunderbird as my email system for 10+ years. Two days ago, it appeared Thurnderbird was stalling on a download. I have restarted Thunderbird, I have restarted my computer, and I have restarted Thunderbird in safe mode. The result is the same. The blue circle in the upper left spins, but I have no access to my email. Please advise me.

Warm regards,


Attached screenshots

Modified by Wayne Mery

All Replies (3)

more options

Do you have the ESET security?


more options

Yes. I have been using ESET Software for about the last two years. This problem only started last week (29 November). Is the security software the problem? How do I fix it?


more options

Chosen Solution


Ask a question

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.