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my email is not receving any emails

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  • 1 has this problem
  • 4 views
  • Last reply by Wayne Mery

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hi i setup my company email on thunderbird,i can send emails amd it all looked fine during the setup but i am not receiving any emails. i tried sending from different domains to my email and still not receiving those emails, i looked in the junk but again nothing! help!

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If you are using ESET/NOD32 security/AV then probability is very high it is causing your problems. According to ESET forums, you should temporarily disable SSL on ESET until they solve the problem per https://support.eset.com/en/kb3126-disable-ssl-filtering-in-eset-windows-products?ref=esf - the problem is being reported by dozens of users https://forum.eset.com/topic/26517-problems-with-thunderbird-and-imaps/ https://forum.eset.com/discover/

You might also inform them of your difficulty.