Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Bulk folder is missing

  • 1 reply
  • 1 has this problem
  • 49 views
  • Last reply by sfhowes

more options

Good day, I just updated my Thunderbird to Version 78.5.1 (32-bit), and all of a sudden, my bulk folder is missing. When I go to my webmail, I can see there are messages in the junk folder, but they don't show on TB's junk folder. Usually, those messages showed up in my Bulk folder; but well, it's gone now. For interest's sake, I use the IMAP settings and have been using TB for about 8 years and this is the first time I'm having any kind of problem. Any and all info would be greatly appreciated.

Chosen solution

Right-click the account in the Folder Pane, Subscribe..., Refresh. Is the Bulk folder subscribed (checked)?

Read this answer in context 👍 1

All Replies (1)

more options

Chosen Solution

Right-click the account in the Folder Pane, Subscribe..., Refresh. Is the Bulk folder subscribed (checked)?

Helpful?

Ask a question

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.