When I opened Thunderbird this morning, it would not download any email. When I clicked on "get messages", it connected to the pop server, but nothing happened. No message saying that there were no new messages.
Tell me how to fix the problem.
Modified by engrbill47
Chosen solution
If you are using ESET/NOD32 security/AV then probability is very high it is causing your problems. According to their forums, you should temporarily disable SSL until they solve the problem per https://support.eset.com/en/kb3126-disable-ssl-filtering-in-eset-windows-products?ref=esf - the problem is being reported by dozens of users https://forum.eset.com/topic/26517-problems-with-thunderbird-and-imaps/ https://forum.eset.com/discover/
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Chosen Solution
If you are using ESET/NOD32 security/AV then probability is very high it is causing your problems. According to their forums, you should temporarily disable SSL until they solve the problem per https://support.eset.com/en/kb3126-disable-ssl-filtering-in-eset-windows-products?ref=esf - the problem is being reported by dozens of users https://forum.eset.com/topic/26517-problems-with-thunderbird-and-imaps/ https://forum.eset.com/discover/
thanks, I suspected it was something like that. as I mentioned, I'm not fluent in IT. what is SSL?
The suggestion solved my problem for one day. Now "search" does not work and "get messages" also is AWOL.
engrbill47 said
The suggestion solved my problem for one day. Now "search" does not work . And even though I can now get incoming email, the same password does not seem to work in the sending of email.
Yes I found disabling SSL under account then server settings (security). I had to choose none option for Thunderbird to download mail