Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox crashes

  • 2 replies
  • 1 has this problem
  • 11 views
  • Last reply by cor-el

more options

My Firefox browser keeps crashing. Here is my last message id: bp-7f0472ed-de1b-4764-8fa9-e79b20201116 Is there anyone who could help me?

Chosen solution

Do you let Windows handle the Page file automatically or have you set a fixed size for the Windows Page File ?

  • Control Panel -> System -> Advanced -> Performance -> Settings

If you use a fixed size for the page file then try the automatic setting and let Windows handle the page file automatically.

Read this answer in context 👍 1

All Replies (2)

more options

Hi, the "OOM" signature is an "out of memory" error. Apparently Firefox requested a chunk of contiguous memory and Windows indicated that it could not provide the memory. I'm not sure what to suggest, but we have an article on reducing memory use: Firefox uses too much memory or CPU resources - How to fix.

Helpful?

more options

Chosen Solution

Do you let Windows handle the Page file automatically or have you set a fixed size for the Windows Page File ?

  • Control Panel -> System -> Advanced -> Performance -> Settings

If you use a fixed size for the page file then try the automatic setting and let Windows handle the page file automatically.

Helpful?

Ask a question

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.