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ebay link is broken. I followed the steps to solves this in vain e.g. "Enhached tracing device is off". Cannot find "Reload all Tabs". What else can I do?
All Replies (6)
What is the link you are using?
https://www.ebay.co.uk/ even when enhanched protection is off, and when different browsers are used, Fire Fox, Duckduckgo, startPage, Google.
Last reply by Bartholo77 1 hour ago
Sorry I cannot make sense of your reply
Hi, disable any ad blocker you may be using then reload the site.
Try deleting ALL references to Ebay. To do that, open the 3-bar menu > Library > History, then click the Show All History link at the bottom of the list to open the History-library window. Search for Ebay by typing it into the Search History field in the top-right corner. Now in the search results, right-click on Ebay, and select Forget About This Site. (Browsing and download history, cookies, cache, active logins, passwords, saved form data, exceptions for cookies, images and pop-ups for that site will be removed). Give it a few minutes to complete the deletion, then try the site (not from an old bookmark) again. More - Delete browsing, search and download history on Firefox.
Hold down the Shift key when you start Firefox to start in Safe Mode. More - Diagnose Firefox issues using Troubleshoot Mode.
If it works in Safe Mode, disable any theme or extensions you have - 3-bar menu > Add-ons > Themes/Extensions, then restart Firefox; now if it's still OK, re-enable them one by one until you find the culprit. You may need to restart Firefox after enabling some extensions.