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Unable to play google classroom videos on firefox

  • 2 replies
  • 1 has this problem
  • Last reply by FredMcD

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When I play a google classroom video, the video is stuck on the loading screen. I looked this up and turns out it has to do with some cookies clearing or something. This is a link to the thread but it is for chrome. Can anyone help me with resolving this?

P.S. I tried opening the videos on Edge and they load and play right away.

All Replies (2)

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Note: I am new to firefox, literally downloaded it less than an hour ago. So that means I am on the latest version.

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Hello, and welcome to the Firefox family.

See if there are updates for your graphics drivers

Many site issues can be caused by corrupt cookies or cache.

Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.

If there is still a problem, Start Firefox in Safe Mode {web link} by holding down the <Shift> (Mac=Options) key, and then starting Firefox.

A small dialog should appear. Click Start In Safe Mode (not Refresh). Did this help?

While you are in safe mode;

Try disabling graphics hardware acceleration in Firefox. Since this feature was added to Firefox it has gradually improved but there are still a few glitches.

How to disable Hardware Acceleration {web link}