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cant see the videos in youtube,help!

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hey. i thought id test "enhancer for youtube"and all of a sudden i cant see the video part of yt!i can see everything under it fine,but not the video it self. iremoved the extension and closed/reopened firefox,and i even rebooted windows,but i still cant see the videos. this is so weird and extremely annoying. please help! (i attached a picture,that is what i see on screen when scrolled all the way up)

thanks in advance.

All Replies (3)

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Hey Eddie,

i don't see the screenshot. What version of Firefox and Windows? Can you also provide the link to the video just for S&G.  ;-))

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Hi Eddie,

Are you able to try Firefox Safe Mode to see if the problem goes away? Firefox Safe Mode is a troubleshooting mode that temporarily turns off hardware acceleration, resets some settings, and disables add-ons (extensions and themes).

If Firefox is open, you can restart in Firefox Safe Mode from the Help menu:

  • Click the menu button Fx57Menu, click Help Fx57Help and select Restart with Add-ons Disabled.

If Firefox is not running, you can start Firefox in Safe Mode as follows:

  • On Windows: Hold the Shift key when you open the Firefox desktop or Start menu shortcut.
  • On Mac: Hold the option key while starting Firefox.
  • On Linux: Quit Firefox, go to your Terminal and run firefox -safe-mode
    (you may need to specify the Firefox installation path e.g. /usr/lib/firefox)

When the Firefox Safe Mode window appears, select "Start in Safe Mode".

Fx68SafeMode

If the issue is not present in Firefox Safe Mode, your problem is probably caused by an extension, theme, or hardware acceleration. Please follow the steps in the Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems article to find the cause. If that doesn't help, let me know here.

To exit Firefox Safe Mode, just close Firefox and wait a few seconds before opening Firefox for normal use again.

When you figure out what's causing your issues, please let us know. It might help others with the same problem.

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hey. i did a reset and that seems to have solved it.tho id really like ti understand how it happened in the first place.have any of u ever seen something like this before?any ideas why it happened?

thanks for trying to help me,even tho i fixed it my self(kinda).

cheers.