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"reset printer instructions" doesn't work

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  • Last reply by db

db
db
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So far as I am aware I have the latest update dated 3 November version 82.0.2 (this checked) The program should be bog standard EXCEPT that I configured a print icon to the top row with other icons. What follows I have tried printing with each print icon separately. The guess below refers to Shockwave Flash - means nothing to me.

Problem: https://support.mozilla.org/en-US/kb/fix-printing-problems-firefox. Went through the instructions - OK up to print from Internet Explorer worked perfectly. Followed "Reset Firefox printer setting" but didn't work. Went (with trepidation) to "Reset all Firefox printer settings" and started through that. Take copy as backup. OK Instruction Copy prefs.js to Wordpad and delete lines starting print_ This where it gets gnarly. What appears is a pictogram with a big exclamation mark. It can be expanded like any picture but not opened. I then tried from different positions on the prefs file (no prefs.js shown) with same result

So far as I am aware I have the latest update dated 3 November version 82.0.2 (this checked) The program should be bog standard EXCEPT that I configured a print icon to the top row with other icons. What follows I have tried printing with each print icon separately. The guess below refers to Shockwave Flash - means nothing to me. Problem: https://support.mozilla.org/en-US/kb/fix-printing-problems-firefox. Went through the instructions - OK up to print from Internet Explorer worked perfectly. Followed "Reset Firefox printer setting" but didn't work. Went (with trepidation) to "Reset all Firefox printer settings" and started through that. Take copy as backup. OK Instruction Copy prefs.js to Wordpad and delete lines starting print_ This where it gets gnarly. What appears is a pictogram with a big exclamation mark. It can be expanded like any picture but not opened. I then tried from different positions on the prefs file (no prefs.js shown) with same result

All Replies (1)

db
db Question owner
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Panic over. I have discovered that the individual site has somehow ensured that it's pages cannot be printed. (OK so perhaps you can do a picture of each page). That site (but not others) cannot be printed but Firefox IS able to print other stuff.

That was an interesting looking recipe but I have enough others to last two lifetimes and umpteen obesities