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Mozilla vpn

  • 3 replies
  • 2 have this problem
  • 10 views
  • Last reply by gaguilera

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I am stuck in a login loop with mozilla vpn, it displays the get started screen which when pressed displays the login using my mozilla account screen. However pressing the login button returns me to the get started screen. I am using a Samsung s9, any help is greatly appreciated

All Replies (3)

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Did you ever figure this one out? I am having the exact same problem and was sad to see no response to your query. Hoping maybe you figured it out on your own? Mine is windows 10, but the "get started" loop sounds exactly like what I'm experiencing.

thanks BH

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Got a reply from them but it didn't work and haven't made any progress with them after that, they did say they are working on it so gonna give it another week or two before I delete it

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Hello,

We apologize for the issues you are experiencing when trying to log in after the recent update. Our Engineering team is working hard to resolve this issue quickly. You can help us get to the bottom of this by following up with me through a direct message I just sent you.

I'll be looking forward to your reply,