Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Collections deleted

  • 26 replies
  • 3 have this problem
  • 148 views
  • Last reply by cx500e1

more options

Hello I am German and not used to write in english. I use Firefox on my Xperia device. Within the last Update I got the new function to collect the tabs. I created several collections and named them. After I put in the tabs and deleted them in the list. So they were only in the collections. Today I wanted to use one Tab out of the collection. But the whole collection Was not any more there, same with 2 Others! Where are these collections and the tabs now? I did not delete them and I need them.

Where are they and how can I use them again?

Kind regards

Mischa

Chosen solution

@ FuddyDuddy:

Thank you for these open and direct words.

Better could I not answer...

@ Seburo:

Thank you for the sudden answer, but like FuddyDuddy wrote, please explain how to go forward.

I do not have other devices to export to...

I just want to be 100% sure when I now update there is no loss of data, settings or tabs.

Please tell me step by step what to do.

1) how to save all data in "today version" to recover in case of dataloss after update.

2) how to recover after dataloss to the today version...

3) how to do the update...


I will try it out and feedback here after.

Mischa

Read this answer in context 👍 0

All Replies (6)

more options

I fear to lose my tabs and collections...

Please tell me how to save my current Version and all tabs, collections and settings.

So I can rebuild after problems the status as it is now...

Modified by cx500e1

Helpful?

more options

You and send Collections to another copy of Firefox (such as on a desktop) and/or can save the individual sites as bookmarks and sync them to another copy of Firefox using Firefox Sync.

I can see no reason why you would lose this information in an update and you stand to benefit from keeping your copy of Firefox for Android up to date.

Helpful?

more options

Ok so maybe useful suggestions but.... 1 how do you send collections to another device. Knowing about this in my case might have saved loss ....if known about in advance. Nevertheless I would have hoped, nay expected that things like collections would have been designed to be recoverable! Your information about "sending" has not appeared in collection instruction anywhere - unless of course I have not located it. Can you provide a link to the instructions please?

2 I have lots of bookmarks that I could potentially use to find the websites of my lost collections. However on this mobile version I have no idea how to see the bookmarks list in a presentable form it just appears as a great big long list maybe sorted somehow but not as I would wish such as chronologically or alphabetically or under the same categories as on desktop. Can that be done by a user?

Good of you to respond but I do feel no progress is being made.

Helpful?

more options

Chosen Solution

@ FuddyDuddy:

Thank you for these open and direct words.

Better could I not answer...

@ Seburo:

Thank you for the sudden answer, but like FuddyDuddy wrote, please explain how to go forward.

I do not have other devices to export to...

I just want to be 100% sure when I now update there is no loss of data, settings or tabs.

Please tell me step by step what to do.

1) how to save all data in "today version" to recover in case of dataloss after update.

2) how to recover after dataloss to the today version...

3) how to do the update...


I will try it out and feedback here after.

Mischa

Modified by cx500e1

Helpful?

more options

Hi

The purpose of Firefox Sync is to be able to share bookmarks, password and other data with another copy of Firefox. It is not designed or suitable for online backup.

If you have sites open as tabs or in Collections saved as bookmarks and syncced to another copy of Firefox, you will have a seperate backup.

That said, I have never experianced data loss in an update to Firefox for Android, and I am using the early "Nightly" test builds.

Helpful?

more options

Please tell me how to save my settings and all data before I update...

Helpful?

  1. 1
  2. 2
Ask a question

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.