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Firefox has been crashing almost daily for the past few days.

  • 4 replies
  • 1 has this problem
  • Last reply by FredMcD

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Anybody experiencing increasing frequency of crashes?

I'm using Firefox for PC, the latest version 82.0.2 (64-bit)

Anybody experiencing increasing frequency of crashes? I'm using Firefox for PC, the latest version 82.0.2 (64-bit)

All Replies (4)

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In the address bar, type about:crashes<enter>. Note: If any reports do not have BP- in front of the numbers/letters, click it to submit them.

The crash report is several pages of data. We need the report numbers to see the whole report.

Using your mouse, mark the most recent 7 - 10 Submitted crash reports, and copy them. Now go to the reply box and paste them in.

Please, Do not post a screenshot ! !


For more help on crash reports, see;

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bp-f56f25e0-47e9-4836-ac69-c99140201031 10/30/2020, 9:58 PM View bp-b08384cc-1ebb-471a-8943-f77f00201031 10/30/2020, 9:58 PM View bp-42a42aac-7b63-4a66-b09e-c6da70201031 10/30/2020, 9:58 PM View

Just want to add that I find I have to close and reopen Firefox after a few days as it seems to require more and more resources until the whole PC crashes. That issue has been going on for quite some time but I put up with it because I won't use any other browser.

Thanks for your help.

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Product Firefox Release Channel release Version 82.0.2 Build ID 20201027185343 (2020-10-27) Buildhub data OS Windows 8.1 OS Version 6.3.9600

bp-f56f25e0-47e9-4836-ac69-c99140201031 Signature: OOM | unknown | js::AutoEnterOOMUnsafeRegion::crash | js::OrderedHashMap<T>::put<T>

MOZ_CRASH Reason (Sanitized) : [unhandlable oom] Failed to allocate for MonoTypeBuffer::put.


WRusr.dll = Webroot SecureAnywhere +++++++++++++++++++++++++++++++++++++++++++++ bp-b08384cc-1ebb-471a-8943-f77f00201031 bp-42a42aac-7b63-4a66-b09e-c6da70201031

Signature: OOM | small

MOZ_CRASH Reason (Sanitized) : MOZ_CRASH()


DropboxExt64.46.0.dll = Dropbox

WRusr.dll = Webroot SecureAnywhere

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Update Webroot. If the problem continues, disable it.