Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

crash

  • 1 reply
  • 1 has this problem
  • 8 views
  • Last reply by FredMcD

more options

got a fast laptop , but FB freezes up, and stops all other browsing activity in other tabs(max 5 open)(Win 10)

All Replies (1)

more options

Did Firefox crash?

In the address bar, type about:crashes<enter>. Note: If any reports do not have BP- in front of the numbers/letters, click it to submit them.

The crash report is several pages of data. We need the report numbers to see the whole report.

Using your mouse, mark the most recent 7 - 10 Submitted crash reports, and copy them. Now go to the reply box and paste them in.

Please, Do not post a screenshot ! !

aboutcrashesFx57

For more help on crash reports, see; https://support.mozilla.org/en-US/kb/firefox-crashes-asking-support

Helpful?

Ask a question

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.