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thunderbird 78.3.1

  • 4 replies
  • 1 has this problem
  • 15 views
  • Last reply by sfhowes

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Since upgrading to 78.3.1 my Thunderbird can send but will not download or copy sent emails to the sent folder.

Could it be some security setting I am not aware of?

The only error message I get is "Your message was sent but a copy was not placed in your sent folder (Sent) due to network or file access errors."

I am on a Debian Buster system

Since upgrading to 78.3.1 my Thunderbird can send but will not download or copy sent emails to the sent folder. Could it be some security setting I am not aware of? The only error message I get is "Your message was sent but a copy was not placed in your sent folder (Sent) due to network or file access errors." I am on a Debian Buster system

Chosen solution

You may be facing the problem of the provider's security not being compatible with the new requirements of TB 78:

https://support.mozilla.org/en-US/questions/1295861

That would explain why the account works in 68 but not in 78.

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All Replies (4)

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Who is the mail provider, e.g. gmail or AOL?

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I have IMAP accounts from 3 different ISPs 2 are working fine and one is showing this send but not receive. I know the accounts are fine because they all work OK on my laptop which is Thunderbird 68.12.0 I am reluctant to raise a ticket with the ISP when the accounts work fine on my laptop, the only problem is my deaktop running 78.3.1

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Switching settings to port 143 and security none is working. Changing back to 993 and SSL not working. This cannot be satisfactory?

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Chosen Solution

You may be facing the problem of the provider's security not being compatible with the new requirements of TB 78:

https://support.mozilla.org/en-US/questions/1295861

That would explain why the account works in 68 but not in 78.