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Cannot Add New Bookmarks Across Multiple Devices

  • 7 replies
  • 1 has this problem
  • 51 views
  • Last reply by FredMcD

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My account randomly stopped allowing me to add new bookmarks. This started about a month ago (maybe less). I have the account on multiple devices and can't add bookmarks from any of them. I have refreshed Firefox and deleted the recommended files, but nothing has fixed the issue.

Chosen solution

Keeping sync off. On that profile only:

The places.sqlite file contains your History and Bookmarks. And it looks like it is corrupted.

Type about:support<enter> in the address bar.

Under the page logo on the left side, you will see Application Basics. Under this find Profile Folder. To its right press the button Show Folder. This will open your file browser to the current Firefox profile. Now Close Firefox.

Locate the above file. Then rename or delete it. Restart Firefox. The browser should then create a new place.sqlite and recover your bookmarks from the backup files.

Note: Your history is not backed up and will be lost.

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All Replies (7)

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Do this on all members of the sync:

If you have sync, and there is a problem anywhere, Shut Down Sync Immediately On All Devices to prevent the problem from spreading. Once the problem is fixed, perform the same repair on all computers/profiles before using sync again.


[v57+] Places Maintenance is built into Firefox.

Type about:support<enter> in the address bar.

You will find Places Database near the bottom. Press the Verify Integrity button.

When done, copy and post the results here.

https://support.mozilla.org/en-US/kb/fix-bookmarks-and-history-will-not-be-functional

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> Task: checkIntegrity + The places.sqlite database is sane + The favicons.sqlite database is sane > Task: invalidateCaches + The caches have been invalidated > Task: checkCoherence + The database is coherent > Task: expire + Database cleaned up > Task: originFrecencyStats + Recalculated origin frecency stats > Task: vacuum + Initial database size is 10240KiB + The database has been vacuumed + Final database size is 10240KiB > Task: stats + Places.sqlite size is 10240KiB + Favicons.sqlite size is 5120KiB + pragma_user_version is 53 + pragma_page_size is 32768 + pragma_cache_size is -2048 + pragma_journal_mode is wal + pragma_synchronous is 1 + History can store a maximum of 112348 unique pages + Table moz_origins has 878 records + Table moz_places has 12886 records + Table moz_historyvisits has 29979 records + Table moz_inputhistory has 2 records + Table moz_bookmarks has 81 records + Table moz_bookmarks_deleted has 0 records + Table moz_keywords has 0 records + Table sqlite_sequence has 1 records + Table moz_anno_attributes has 0 records + Table moz_annos has 0 records + Table moz_items_annos has 0 records + Table moz_meta has 4 records + Table sqlite_stat1 has 16 records + Index sqlite_autoindex_moz_origins_1 + Index sqlite_autoindex_moz_inputhistory_1 + Index sqlite_autoindex_moz_bookmarks_deleted_1 + Index sqlite_autoindex_moz_keywords_1 + Index sqlite_autoindex_moz_anno_attributes_1 + Index moz_places_url_hashindex + Index moz_places_hostindex + Index moz_places_visitcount + Index moz_places_frecencyindex + Index moz_places_lastvisitdateindex + Index moz_places_guid_uniqueindex + Index moz_places_originidindex + Index moz_historyvisits_placedateindex + Index moz_historyvisits_fromindex + Index moz_historyvisits_dateindex + Index moz_bookmarks_itemindex + Index moz_bookmarks_parentindex + Index moz_bookmarks_itemlastmodifiedindex + Index moz_bookmarks_dateaddedindex + Index moz_bookmarks_guid_uniqueindex + Index moz_keywords_placepostdata_uniqueindex + Index moz_annos_placeattributeindex + Index moz_items_annos_itemattributeindex > Task: _refreshUI

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What about the other devices on the sync. Do they also say: The places.sqlite database is sane The favicons.sqlite database is sane

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This is on one of my machines.

> Task: checkIntegrity - Unable to check places.sqlite integrity: Error: Error(s) encountered during statement execution: database disk image is malformed > Task: invalidateCaches

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Chosen Solution

Keeping sync off. On that profile only:

The places.sqlite file contains your History and Bookmarks. And it looks like it is corrupted.

Type about:support<enter> in the address bar.

Under the page logo on the left side, you will see Application Basics. Under this find Profile Folder. To its right press the button Show Folder. This will open your file browser to the current Firefox profile. Now Close Firefox.

Locate the above file. Then rename or delete it. Restart Firefox. The browser should then create a new place.sqlite and recover your bookmarks from the backup files.

Note: Your history is not backed up and will be lost.

Helpful?

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I am not sure how that fixed things considering that was the first step I did before contacting support, but thank you. This is Resolved. I did this across all devices and am now reactivating sync.

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Glad to help. Safe Surfing.

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