Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

SSL certificate error on certain websites

more options

Hi,

Ever since upgrading from Windows 8.1 to Windows 10 on both my laptop and PC, I've had trouble accessing Steam's websites due to bad certificate domains. I've included a screencap of the error message.

I tried contacting Steam about this problem, since its only on their websites the problem is. They told me that there was no error on their side, and that they suspect that I don't have an "up-to-date trusted root authority" stored. I don't know what that is, and had no luck contacting Windows about the problem. So far I haven't seen this problem appear anywhere I've looked for help, so I am trying posting myself here.

I have already tried: - Reinstalling the certificate automatically for the Steam.exe file - Flushing DNS config // Also tried connecting through Google's DNS server - Repairing Steam install (in case the problem came from the program) - Permanently disabling VPN software and AntiVirus programs from interfering with anything Steam-related - Resyncronizing time on the PC (almost the only solution I could find on the web, still didn't work)

I hope someone can help me.

Attached screenshots

Chosen solution

Turns out my router was configured incorrectly, upon a factory reset of the router, the problem resolved itself.

Read this answer in context 👍 0

All Replies (1)

more options

Chosen Solution

Turns out my router was configured incorrectly, upon a factory reset of the router, the problem resolved itself.

Helpful?

Ask a question

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.