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Can't access Firefox for my email.

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I have used Firefox for 15+ years. But it's been 2 weeks since I'm able to sign into my hotmail account while using Firefox. Why is this? I've rebooted, I've cleared cache and cookies. Any suggestions would be great.

Chosen solution

Hi, does the website give you a specific error message?

Over the years, Hotmail has moved a number of times. I think the latest mailbox address is along these lines:

https://outlook.live.com/mail/

If you aren't logged in, that usually redirects to their advert for email with a Sign In button. Clicking Sign In should take you to an address on this server:

https://login.live.com/login.srf? [followed by lots of parameters]

Do you get that far? Where does the process break down for you?

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Chosen Solution

Hi, does the website give you a specific error message?

Over the years, Hotmail has moved a number of times. I think the latest mailbox address is along these lines:

https://outlook.live.com/mail/

If you aren't logged in, that usually redirects to their advert for email with a Sign In button. Clicking Sign In should take you to an address on this server:

https://login.live.com/login.srf? [followed by lots of parameters]

Do you get that far? Where does the process break down for you?

Helpful?

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That did the trick, thank you SO much for responding so quickly! It's been driving me nuts.

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