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Unable to view website

  • 4 replies
  • 1 has this problem
  • 45 views
  • Last reply by woodpile2

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How do I get Firefox to allow a website to be viewed? I can view it on Safari but not Firefox. I get this message

You don't have permission to access "http://www.thegreatcoursesplus.com/" on this server.

Reference #18.c6f12417.1598204829.233a8f08

Chosen solution

Hey there,

I can view the website without any problems. I suggest, deleting the website data under Preferences > Privacy & Security > Cookies and Site Data > Manage Data > Search for "thegreatcoursesplus.com" > Remove Selected > Apply Changes.

If this should not work, take a look at your Enhanced Security Protection. Is it set to "Strict"? If so, set it to "Standard".

Tell me, if this worked out.

Happy to hear from you soon.

Best Regards

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Chosen Solution

Hey there,

I can view the website without any problems. I suggest, deleting the website data under Preferences > Privacy & Security > Cookies and Site Data > Manage Data > Search for "thegreatcoursesplus.com" > Remove Selected > Apply Changes.

If this should not work, take a look at your Enhanced Security Protection. Is it set to "Strict"? If so, set it to "Standard".

Tell me, if this worked out.

Happy to hear from you soon.

Best Regards

Helpful?

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Helpful?

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You can remove all data stored in Firefox for a specific domain via "Forget About This Site" in the right-click context menu of an history entry ("History -> Show All History" or "View -> Sidebar -> History").

Using "Forget About This Site" will remove all data stored in Firefox for this domain like history and cookies and passwords and exceptions and cache, so be cautious. If you have a password or other data for that domain that you do not want to lose then make sure to backup this data or make a note.

You can't recover from this 'forget' unless you have a backup of involved files.

If you revisit a 'forgotten' website then data for that website will be saved once again.

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That all worked. Thank you so much!

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