Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

when i try a download firefox now does nothing

  • 3 replies
  • 1 has this problem
  • 9 views
  • Last reply by jon69

more options

The last 3 days, when i try a download with forefox , nothing AT ALL happens. I look in my downloads folder - nothing. I go to Chrome and it works.

What is going on?

The last 3 days, when i try a download with forefox , nothing AT ALL happens. I look in my downloads folder - nothing. I go to Chrome and it works. What is going on?

All Replies (3)

more options

This when I try and click on a pdf file. Zilch.

more options

What security software do you have?

It is possible that (anti-virus) security software is causing the problem. Try to disable security software temporarily to see if that makes a difference.

more options

Thanks for your suggestion.

I have up-to-date ESET for security. Chrome does these downloads OK. Nothing that I know of has changed on my system. Firefox is version 79.0, 64 bit. I have tried closing Firefox and reopening it, no joy.

Right now, after having typed the above, I have just looked at my Firefox options and have found that pdf files (the subjecst of this topic) have (all of them) been set to be saved into a particular folder!! I have altered this setting to have the files opened with Foxit Reader (which is what I use for pdfs) and i now get the little "What should Firefox do with this file" dialogue box. I choose "open it" and tick the box for it do do this always in future, but the tick does not get remembered and before each file I can read, I have to answer the box, in spite of the tick being set. So I'm better off than when I started but still wishing that tick would be remembered. Suggestions welcome. Jon