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I Can't Use my Firefox in Windows 7 anymore.

  • 5 replies
  • 1 has this problem
  • 59 views
  • Last reply by FredMcD

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I inadvertently hid My Firefox on Windows 7. When I tried to restore it I got this message, "Your Firefox profile cannot be loaded. It may be missing or inaccessible.". I was previously asked by someone if I restored a Profile folder from a backup and didn't include profiles.ini. I didn't know I had to be aware of that. At this point the back up versions are gone and I cannot find a profile folder in any Mozilla folder. I tried uninstalling and reinstalling to no avail.

Chosen solution

Here is where the profile should be located.

Open Windows Explorer. Select View. Turn on Hidden Items.

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I am sorry. I just realized that my problem isn't so much with Firefox or Mozilla. It seems that my Windows 7 user profile is hidden and I can't make it visible again. As such I suspect that Firefox does not see it and cannot respond as it normally would. I apologize for bothering you with an incorrect assessment. Thank you for your assistance though. That was most kind.

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Chosen Solution

Here is where the profile should be located.

Open Windows Explorer. Select View. Turn on Hidden Items.

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Thank you very much for the information. I was able to restore my profile and get access to Firefox again. Your help was invaluable.

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Glad to help. Safe Surfing.

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