Crash Report bp-0796117f-b4e9-435c-b53c-b8c4f0200810
Tab crashes shortly after page load. Can someone tell me if there's a workaround for this crash? We're using ImageBitmapRenderingContext to transfer some images to canvas, and this works in Firefox 78.
Some potentially relevant details: the code isn't perfect and we may be attempting to transfer some neutered images. These images are being generated from another canvas using createImageBitmap()
Unfortunately, the site is commercial, and somewhat complicated, so I can't share the source.
Modified by albertl
All Replies (2)
Product Firefox Release Channel release Version 79.0 Build ID 20200720193547 (2020-07-20) Buildhub data OS OS X 10.14 OS Version 10.14.6 18G103
bp-0796117f-b4e9-435c-b53c-b8c4f0200810 Signature: mozilla::RecursiveMutex::LockInternal
MOZ_CRASH Reason (Sanitized) : MOZ_RELEASE_ASSERT(pthread_mutex_lock(&mMutex) == 0) (pthread_mutex_lock failed)
Crash Reason EXC_BAD_ACCESS / KERN_INVALID_ADDRESS
If you want to reinstall Firefox, follow the instructions below. If you just want to remove it, disregard the install instructions.
Let’s do a full clean re-install;
Note: Firefox comes in three or more folders on all computers. They are;
Maintenance: (Programs Folder) <Windows Only> Firefox itself: (Programs Folder) And two folders in the profile of each user on the computer for each Firefox profile for that user.
If you remove the Firefox folder, the user profiles would not be affected.
Save the file. Then Close Firefox.
Using your file browser, open the Programs Folder on your computer.
Windows: C:\Program Files C:\Program Files (x86) Note: Check Both Folders
Mac: Open the "Applications" folder. https://support.mozilla.org/en-US/kb/how-download-and-install-firefox-mac
Linux: Check your user manual. If you installed Firefox with the distro-based package manager, you should use the same way to uninstall it. See Install Firefox on Linux; https://support.mozilla.org/en-US/kb/install-firefox-linux
If you downloaded and installed the binary package from the Firefox download page, simply remove the folder Firefox in your home directory. http://www.mozilla.org/firefox#desktop ++++++++++++++++++++++++++++ Look for, and remove any Mozilla or Firefox program folders. Do not remove the Mozilla Thunderbird folder if there is one.
Do Not remove any profile folders.
After rebooting the computer, run a registry scanner if you have one. Then run the installer. +++++++++++++++++++++++++++ If there is a problem, start your Computer in safe mode and try again.
http://encyclopedia2.thefreedictionary.com/Linux+Safe+Mode This shows how to Start all Computers in Safe Mode; Free Online Encyclopedia