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LASTPASS recreation assistance

  • 2 replies
  • 1 has this problem
  • 3 views
  • Last reply by cor-el

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In brief, I lost my master password and had to delete the entire database and start over!!  :-(

Now I'm trying to recreate the thing and it seems to be mixed up (or I am) and I keep running into a half installed and not installed situation..?

The directions say to create a new account, but I already have one (email addr.) and I want to use that same address. I keep running into 'enter master p.w.' (which I don't have) or create one -- which causes a duplicate.!?

It's bad enough I have to recover MANY accounts and their passwords much less have to wrestle with this.!!?

HELP!!!

I just need to get past this nonsense and start typing in data again.

Thanks, Phil

All Replies (2)

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Hi Phil, let me mention that there are two different passwords:

  • Firefox Account: this is your account for support, and Mozilla services like Sync; it uses your email as your username and the password of your choice
  • Master Password: this is a purely local password used to encrypt your saved logins on disk (in Lockwise, not LastPass); it does not take a username

How is LastPass involved in this problem? If you are using LastPass to store your logins, then you can ignore the Firefox Account and Firefox Master Password.

Helpful?

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If this is a problem with the LastPass database then you need to contact the LP developers for support.

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