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lost all address book contacts and contcts after reinstalling thunderbird

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  • 1 has this problem
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  • Last reply by Mary

Mary
Mary
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[Locked as a duplicate of https://support.mozilla.org/en-US/questions/1297511. Please follow up there, thanks.]


is there any one here that can remote connect to fix this problem . I made the mistake of updating to the newest 78 version of thunderbird and l did not like it so tried to reinstall anolder version and could not so i went to system restore and got the version i had but after that everything returned but i lost all my address contacts. some tech at just answer tried but he used a really old profile from 2019 not a morre recent one and now i can not get he most curreenytones back and they can not remote connect also tried dell tech and that did not work either please help

''[Locked as a duplicate of https://support.mozilla.org/en-US/questions/1297511. Please follow up there, thanks.]'' is there any one here that can remote connect to fix this problem . I made the mistake of updating to the newest 78 version of thunderbird and l did not like it so tried to reinstall anolder version and could not so i went to system restore and got the version i had but after that everything returned but i lost all my address contacts. some tech at just answer tried but he used a really old profile from 2019 not a morre recent one and now i can not get he most curreenytones back and they can not remote connect also tried dell tech and that did not work either please help

Modified by Chris Ilias

All Replies (2)

Stans
Stans
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You have another thread about the same issue here https://support.mozilla.org/en-US/questions/1297511. Please post ALL further queries and updates about this issue there and don't start new threads for the same. Doing so is uncouth and will only make it harder for us to help you because we won't know which thread to follow up and we can't be posting the same replies in each extra thread you start.

Mary
Mary Question owner
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ok and am sorry thank you