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i can't see the scan with the following link: https://www.erfgoedleiden.nl/collecties/archieven/archievenoverzicht/scans/NL-LdnRAL-0600/1.2.7.1.2.13/start/20/limit/10/highlight/4

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  • 1 has this problem
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  • Last reply by cor-el

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Make sure you are not blocking content.

Start Firefox in Safe Mode {web link}

A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?


https://support.mozilla.org/en-US/kb/enhanced-tracking-protection-firefox-desktop

Helpful?

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This content is drawn on canvas.
Are there possibly canvas related messages in the Web Console?

I see this issue when I enable "Resist Fingerprinting".

Are you possibly using Resist Fingerprinting?

You can check this pref on the about:config page to see if Resist Fingerprinting is enabled and if this pref is user set (bold) reset to false via the right-click context menu.

  • privacy.resistFingerprinting = false

If you want to keep using "Resist Fingerprinting" then set this pref to false on the about:config page and possibly reload the page.

  • privacy.resistFingerprinting.autoDeclineNoUserInputCanvasPrompts = false

You can open the about:config page via the location/address bar. You can accept the warning and click "I accept the risk!" to continue.

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See also "Tools -> Page Info -> Permissions -> Extract Canvas Data".

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