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Thunderbird has stopped working

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  • 2 have this problem
  • Last reply by Fabio

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Hi, my Thunderbird interface has just stopped working. My inbox has dssappeared and there is very limited functionality from the drop down menus. I cannot even access my account settings. Its almost as though my account is blank?

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dchavenga, have you tried start Thunderbird ("TB") in safe mode ? see this support article TB works only in safe mode,

safe mode in mac;

  • to open a terminal window, Cmd+space, type "terminal" and hit return
  • assuming that TB is installed in the default applications directory, paste this command line (within quotes, not the quotes) "/Applications/­­Contents/­MacOS/­thunderbird-bin -safe-mode" and hit return
  • mark "Reset toolbars and controls"
  • click "Make Changes and Restart"

alternatively re-install TB, current data will still be there

Cheers from Stockholm


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