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Will not hold verfication

  • 4 replies
  • 1 has this problem
  • 5 views
  • Last reply by cor-el

bckap
bckap
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On one of my web sites I have to verify my identity. There is a box to save the verify on the computer I am using which I check. When I go back into the site I have to redo the same process. This started 3 weeks ago. I have no problem with Edge

On one of my web sites I have to verify my identity. There is a box to save the verify on the computer I am using which I check. When I go back into the site I have to redo the same process. This started 3 weeks ago. I have no problem with Edge

All Replies (4)

FredMcD
FredMcD
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Your ‘logged-in’ status is stored in special cookies. If the cookie is removed, you are logged out.


You may be in Private Browsing mode or told Firefox not to remember.

Type about:preferences#privacy<enter> in the address bar.
The button next to History, select Use Custom Settings.

Turn off Always Use Private Browsing Mode
Turn on Remember My Browsing And Download History
At the bottom of the page, turn on Clear History When Firefox Closes.
At the far right, press the Settings button. Turn on ONLY
Cache and Form And Search History leaving the others off. and whatever else you want.

bckap
bckap Question owner
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Did not solve problem

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 10 Contributor
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Some sites will invalidate an multifactor authentication cookie if there is a change they consider important, such a different IP address (connecting from a different location or via VPN). However, if the cookie in Edge keeps working, then this probably isn't the reason.

Do you lose cookies for any other sites, or is the problem exclusive to the MFA cookie for this one site?

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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Let the cookies expire when Firefox is closed to make them session cookies instead of using "Clear history when Firefox closes" to clear all cookies including cookies with an allow exception you may want to keep.

  • Options/Preferences -> Privacy & Security
    Cookies and Site Data: [ ] "Delete cookies and site data when Firefox is closed"

You can create a cookie allow exception and use "Delete cookies and site data when Firefox is closed" to let cookies without allow exception expire when Firefox is closed.

In case you use "Clear history when Firefox closes" or otherwise clear history.

  • do not clear the Cookies
  • do not clear the Site Preferences
  • clearing "Site Preferences" clears exceptions for cookies, images, pop-up windows, and software installation and exception for password and other website specific data
  • clearing "Cookies" will remove all selected cookies including cookies with an allow exception you may want to keep