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This is a draft message

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  • 2 have this problem
  • 33 views
  • Last reply by noelc

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When I receive e-mails, the messages appear with the following message "This is a draft message". When I attempt to answer that e-mail, a copy of my reply e-mail appears in my inbox. Why is this happening? How can I solve this problem? Thank you for any help.

All Replies (3)

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usually such issues are caused by the "drafts" setting in "account settings" being incorrectly set to a folder other than drafts.

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hi mcaldwell11, as a start, I think it has to do with your server settings for the Drafts folder,

Below support/bug articles indicates that you may have directed Drafts to your Inbox. Suggest you have a look at (Tools or Preferences) -> Accounts Settings -> Copies and Folders -> Drafts and Templates. Settings should not point to your "Inbox" (this I think could only be done in the user interface by manually overriding the system setting "Drafts Folder on:" and instead using/setting "Other":).

I was able to find

All the best from Stockholm.

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Have a look at the folder in which you are receiving emails that are automatically labelled as drafts. If that folder is a subfolder of the actual drafts folder, then move that folder so it is no longer a subfolder of the drafts folder.

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