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Ebay.de does not work with Firefox 78.0 (Windows 10)

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  • Last reply by Scribe

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Hi there, yesterday I update on 2 different PCs (also different Windows) Firefox. Since then, ebay does not work any longer :-( (It still works with edge.) Need help! THX

Hi there, yesterday I update on 2 different PCs (also different Windows) Firefox. Since then, ebay does not work any longer :-( (It still works with edge.) Need help! THX
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Modified by esw.2007

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Hi, try turning off 'Enhanced Tracking Protection' by clicking the shield icon at the left-hand end of the address bar whilst on that site - Enhanced Tracking Protection in Firefox for desktop

If that doesn't help, disable any ad blocker you may be using then reload the site.

Try deleting ALL references to eBay. To do that, open the 3-bar menu > Library > History, then click the Show All History link at the bottom of the list to open the History-library window. Search for eBay by typing it into the Search History field in the top-right corner. Now in the search results, right-click on eBay and select Forget About This Site. (Browsing and download history, cookies, cache, active logins, passwords, saved form data, exceptions for cookies, images and pop-ups for that site will be removed). Give it a few minutes to complete the deletion, then try the site (not from an old bookmark) again. More - Delete browsing, search and download history on Firefox.


Hold down the Shift key when you start Firefox to start in Safe Mode. More - Diagnose Firefox issues using Troubleshoot Mode.

If it works in Safe Mode, disable any theme or extensions you have - 3-bar menu > Add-ons > Themes/Extensions, then restart Firefox; now if it's still OK, re-enable them one by one until you find the culprit. You may need to restart Firefox after enabling some extensions.

If your question is resolved by this or another answer, please help other users by marking the best reply as Solved. Thank you!