Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Every time I log on from a different network TB asks for my password and when I do so it is not accepted

  • 3 replies
  • 1 has this problem
  • 1 view
  • Last reply by Matt

more options

Every time I log on from a different network TB asks for my password and when I do so it is not accepted. This gets quite frustrating as then I need to go into my Google account and confirm that the network was legit. Is there anyway to stop this from recurring?


This is the message I get in TB when checking my mail:

Sending of password for user *******@gmail.com did not succeed. Mail server pop.googlemail.com responded: Web login required: https://support.google.com/mail/answer

Every time I log on from a different network TB asks for my password and when I do so it is not accepted. This gets quite frustrating as then I need to go into my Google account and confirm that the network was legit. Is there anyway to stop this from recurring? This is the message I get in TB when checking my mail: Sending of password for user *******@gmail.com did not succeed. Mail server pop.googlemail.com responded: Web login required: https://support.google.com/mail/answer

All Replies (3)

more options

Several issue make this worse for some folk, one is the use of VPN's. they tend to mess up email and I am not aware of a single one that actually works right out of the box in that regard.

The second in email scanners like anti virus product. Many fiddle with locations and security certificates and make the Google tracking software even more alarmed than it should be.

Google can be a problem with logins from new devices on new locations, but changing networks is rarely the issue if your authentication method for the account is set to oAuth instead of password to using application passwords. oAuth is Googles preferred, and soon to be required, authentication method. For some odd reason anything else appears to becoming increasingly problematical as time passes.

more options

Thanks Matt for your reply,

I'm a bit raw to all this oAuth lingo. Could you explain is simple english how can I set oAuth so that I do not have this problem with TB asking for my password everytime I change networks?

Txsm !

more options

You go to account settings in Thunderbird and change the authentication method for the incoming and outgoing account to oAuth.