On Aug 14th 11 PM ET/Aug 15th 03:00 UTC, due to scheduled Firefox Account server maintenance, users may not be able to sign in or create a new subscription. This is expected to last approximately 30 minutes. Status updates can be found at https://status.vpn.mozilla.org or https://status.relay.firefox.com.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Mozilla Firefox keeps crashing on my HP computer

  • 1 reply
  • 1 has this problem
  • Last reply by ARMAN KHAN

more options

Make Firefox stop crashing

Make Firefox stop crashing

All Replies (1)

more options



Here's how to do a clean install of Firefox:

   1)  Uninstall Firefox from your computer.
   2)  Delete the Firefox installation folder (located in one of these folders by default):
  • C:\Program Files\Mozilla Firefox
  • C:\Program Files (x86)\Mozilla Firefox
 3)  [https://www.mozilla.org/firefox/new/#download-fx] 
4)   Double-click on the downloaded file and follow the prompts to continue the installation process. 

For more information on how to install Firefox, see How to download and install Firefox on Windows.


tell me its help and mark solution.

thank you!