Search Support

Beware of phishing attacks: Mozilla will never ask you to call a number or visit a non-Mozilla website. Please ignore such requests.

Learn More

I lose all my markers and addons and cant get it back

more options

I recently buy a new laptop since the last one just die and when I log in into my firefox account just foun that i lost everything, i dont know what to do but I really need that markers.

All Replies (1)

more options

Hola Tenias otros dispositivos conectados con la misma cuenta? recuerda que el Sync es para sincronizar dispositivo no para realizar respaldos, para hacer respaldo de los datos debes copiar la carpeta del perfil del Firefox. Saludos


Ask a question

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.