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firefox

  • 2 replies
  • 1 has this problem
  • 5 views
  • Last reply by flwalls1

flwalls1
flwalls1
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last night had firefox on tv(bigger screen) watching movie, shut off tv and neglected internet, was on and this am my firefox browser is on bottom and is 2x2 inches , cannot do any thing with it. have shut off puter and closed browser with virus software , but doesnt affect anything browser still 2x2 inches. Any suggestions?

last night had firefox on tv(bigger screen) watching movie, shut off tv and neglected internet, was on and this am my firefox browser is on bottom and is 2x2 inches , cannot do any thing with it. have shut off puter and closed browser with virus software , but doesnt affect anything browser still 2x2 inches. Any suggestions?

Chosen solution

Try Firefox Safe Mode. Firefox Safe Mode is a troubleshooting mode that temporarily turns off hardware acceleration, resets some settings, and disables add-ons (extensions and themes).

If Firefox is open, you can restart in Firefox Safe Mode from the Help menu:

  • Click the menu button Fx57Menu, click Help Fx57Help and select Restart with Add-ons Disabled.

If Firefox is not running, you can start Firefox in Safe Mode as follows:

  • On Windows: Hold the Shift key when you open the Firefox desktop or Start menu shortcut.
  • On Mac: Hold the option key while starting Firefox.
  • On Linux: Quit Firefox, go to your Terminal and run firefox -safe-mode
    (you may need to specify the Firefox installation path e.g. /usr/lib/firefox)

When the Firefox Safe Mode window appears, select "Start in Safe Mode".

Fx68SafeMode


Then close Firefox using the Exit feature (or Ctrl+Shift+Q 0n Windows Firefox) and then after a minute or so, open it normally.

I am hoping Firefox will open properly again from the desktop shortcut properly going forward. Firefox Safe Mode seems to have some mystical curative properties that sometimes surprise us support contributors.

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All Replies (2)

the-edmeister
the-edmeister
  • Moderator
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Chosen Solution

Try Firefox Safe Mode. Firefox Safe Mode is a troubleshooting mode that temporarily turns off hardware acceleration, resets some settings, and disables add-ons (extensions and themes).

If Firefox is open, you can restart in Firefox Safe Mode from the Help menu:

  • Click the menu button Fx57Menu, click Help Fx57Help and select Restart with Add-ons Disabled.

If Firefox is not running, you can start Firefox in Safe Mode as follows:

  • On Windows: Hold the Shift key when you open the Firefox desktop or Start menu shortcut.
  • On Mac: Hold the option key while starting Firefox.
  • On Linux: Quit Firefox, go to your Terminal and run firefox -safe-mode
    (you may need to specify the Firefox installation path e.g. /usr/lib/firefox)

When the Firefox Safe Mode window appears, select "Start in Safe Mode".

Fx68SafeMode


Then close Firefox using the Exit feature (or Ctrl+Shift+Q 0n Windows Firefox) and then after a minute or so, open it normally.

I am hoping Firefox will open properly again from the desktop shortcut properly going forward. Firefox Safe Mode seems to have some mystical curative properties that sometimes surprise us support contributors.

flwalls1
flwalls1 Question owner
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I had put tv back (from internet mode to tv mode with jout removing my internet browser and to fix problem I had to put tv back in internet mode and and move browser into tv which solved my problem and remove browser first , that solved every thing ty all so much