Recent answers to Link to Paypal locks up when payment button pressed, all websites except EBay.https://support.mozilla.org/en-US/questions/12915992020-06-17T11:02:36-07:00It could be the work of one of your add-ons,
or it could be Hardware Acceleration.
How to disable H2020-06-17T11:02:36-07:00fredmcd-hotmailhttps://support.mozilla.org/en-US/questions/1291599#answer-1325080<p>It could be the work of one of your add-ons,
or it could be <strong>Hardware Acceleration. </strong>
<em><a href="https://support.mozilla.org/en-US/kb/forum-response-disable-hardware-acceleration" rel="nofollow">How to disable Hardware Acceleration</a></em> {web link}
</p><p>Type <strong>about:addons</strong>&lt;enter&gt; in the address bar to open
your Add-ons Manager. Hot key;
<strong>&lt;Control&gt; <em>(Mac=&lt;Command&gt;)</em> &lt;Shift&gt; A) </strong>
</p><p>In the Add-ons Manager, on the left, select <strong>Extensions. </strong>
Disable a few add-ons, then <strong>Restart Firefox. </strong>
</p><p>Some added toolbar and anti-virus add-ons are known to
cause Firefox issues. <strong>Disable All Of them. </strong>
</p><p>If the problem continues, disable some more (restarting
FF). Continue until the problem is gone. After, you know
what group is causing the issue.
Re-enable the last group <strong>ONE AT A TIME</strong> (restarting FF)
until the problem returns.
</p><p>Once you think you found the problem, disable that and
re-enable all the others, then restart again. Let us know
who the suspect is, detective.
</p>Fred:
Thanks for the prompt reply, I was able to reproduce the problem and then deleted the cookie f2020-06-17T06:50:20-07:00brucecbradyhttps://support.mozilla.org/en-US/questions/1291599#answer-1324999<p>Fred:
</p><p>Thanks for the prompt reply, I was able to reproduce the problem and then deleted the cookie for the offending site and deleted the cache. Doesn't work. Started Firefox in safe mode and was able to complete the transaction, now what?
</p>Is this with all websites/pages, some, a few?
Many site issues can be caused by corrupt cookies or c2020-06-17T06:04:14-07:00fredmcd-hotmailhttps://support.mozilla.org/en-US/questions/1291599#answer-1324978<p>Is this with all websites/pages, some, a few?
</p><p>Many site issues can be caused by corrupt cookies or cache.
</p><p><strong>Warning&nbsp;! ! </strong> This will log you out of sites you're
logged in to. You may also lose any settings
for that website.
</p>
<ul><li> <a href="https://support.mozilla.org/en-US/kb/delete-cookies-remove-info-websites-stored" rel="nofollow">Delete cookies to remove the information websites have stored on your computer</a> {web link}
</li></ul>
<ul><li> <a href="https://support.mozilla.org/en-US/kb/how-clear-firefox-cache" rel="nofollow">How to clear the Firefox cache</a> {web link}
</li></ul>
<p>If there is still a problem, <strong><a href="https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode" rel="nofollow">Start Firefox in Safe Mode</a></strong> {web link}<br>
by holding down the <strong>&lt;Shift&gt; <em>(Mac=Options)</em></strong> key, and then starting Firefox.
</p><p>A small dialog should appear. Click <strong>Start In Safe Mode</strong> (not Refresh).<br>
Did this help?
</p><p>While you are in safe mode;
</p><p>Try disabling graphics hardware acceleration in Firefox. Since this feature was added to Firefox it has gradually improved but there are still a few glitches.
</p><p><em><a href="https://support.mozilla.org/en-US/kb/forum-response-disable-hardware-acceleration" rel="nofollow">How to disable Hardware Acceleration</a></em> {web link}
</p>user.js is an optional file which is created by the user, and isn't present until it is created.
Be 2020-06-17T05:56:24-07:00the-edmeisterhttps://support.mozilla.org/en-US/questions/1291599#answer-1324975<p><strong>user.js</strong> is an optional file which is created by the user, and isn't present until it is created.
</p><p>Be helpful to have a hyperlink to that post to see what is supposed to fix or change.
</p>