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I can't access my saved passwords

  • 3 replies
  • 1 has this problem
  • 29 views
  • Last reply by mariusz.lip

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Hello, Today I tried to copy my email password to log in with browser, but I got a confirmation box. What credentials should I put in the box? I tried to use my Windows account and then user/password from my email (I have a copy on paper, just in case), none of them worked. Is this a bug in new Thunderbird beta? I installed it on Friday, because Thunderbird 77.0b3 has integration with Exchange server Could you confirm what should I put as credentials? Regards, Mariusz

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Chosen solution

If you click Other choices (opcji), you can choose another user account or click the current one to autocomplete the user name, so you just need to enter the Windows user account password. This is a new feature in the next release of TB, 78, to protect access to the mail account passwords.

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That's your Windows user account credentials being asked for. The correct ones should work just fine, I just tested, so you're either getting the username or password or both wrong.

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Chosen Solution

If you click Other choices (opcji), you can choose another user account or click the current one to autocomplete the user name, so you just need to enter the Windows user account password. This is a new feature in the next release of TB, 78, to protect access to the mail account passwords.

Helpful?

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Thank you for your help, it was my mistake. I was putting my PIN instead of password. Windows account worked fine

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